The following terms and policies are related to orders of the CampShowerPro and any additional transactions through our website.
30 Day Satisfaction Guarantee Policy
If your CampShowerPro is not what you expected you may be eligible for a refund. You must meet the following requirements to qualify for a refund.
–S&S must be notified within 30 days of you receiving the item that you intend to return it. All relevant returns information will be provided at this time.
–The item must be returned at the buyers cost in original re-saleable condition with all tags and packaging (ready to be put back on the shelf)
—The item is securely packed to ensure it is received in original and re-saleable condition.
—The item/s are NOT opened, used, worn or damaged, and are in perfect condition when received.
— No writing or marks can be on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging.
— Handling fees will apply, to be deducted from the refund provided: $9.95 (0-25kg) or $19.95 (over 25kg).
If the item has sustained damage in transit, or does not return as noted above, a revised refund amount may be required.
If you wish to take up this offer, please send us an email at firstname.lastname@example.org stating your order date and reason for return. We will respond to your email and, if applicable, issue you returns instructions. S&S will not accept the return of any item/s without an prior approval.
Camp Shower Pro Warranty
S&S Store offers a 12 month warranty on the CampShowerPro used for private consumer use from the date of purchase. This item is not intended to be replace full time home hot water heating devices.
Warranty cover does not include damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorised by S&S to provide service (not including standard periodic maintenance).
Parts purchases, consumable components, and accessories [shower head, hoses and connectors] are not covered by our standard warranty once used. Should your part or consumable component arrive with a manufacturers fault please contact us to discuss a resolution prior to using the item.
Until the nature of any fault is determined, the resolution S&S can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products is unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product.Once the fault/issue is clarified, S&S may fit replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties. In cases where the unit is to be returned to the buyer following repair or replacement, it will be shipped at no cost to the customer. The replacement/repaired product will be subject to the remainder of the original Warranty Period.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Should you wish to claim a warranty on your item, please contact us at email@example.com
The CampShowerPro is normally shipped within 2 business days after payment is cleared however please allow 5-10 business days for it to arrive. Your item will be sent via courier or Australia Post depending on its size and weight. Refer to the individual product page to check the delivery method.
Buyers will be able to trace the delivery online with a unique tracking number.
Please be aware that PO Boxes cannot receive items above 25kg or longer than one metre.
Buyers have the full responsibility to provide us with the correct delivery address and mobile phone number on the checkout page before payment. Any changes to address after checkout will not be considered as valid.
Information & Website Privacy
While we make every effort to ensure the content of this website is 100% accurate, on occasion mistakes can be made. We are not liable for pricing typographical errors that result in unprofitable transactions for S&S. ( In other words if we goof up and list the price as $10, we aren’t going to sell it for that.) We hope you understand.
S&S is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with your single transaction.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Your use of any information or materials on the CampShowerPro website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
The CampShowerPro website design, layout, look, appearance and graphics is our property. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.